Frequently Asked Questions
Why should I buy my batteries from Best Carts?
The reasons are endless, but here are the top 3:
1. Price. We have some of the most competitve “out the door” prices in any region of the U.S.
2. Quality. We sell Trojan batteries as well as the US Battery line which are the premier batteries in the golf cart industry. Inventory comes straight from the factory and is constantly rotated. You can count on the freshest battery with new date codes.
3. Convenience. We sell from over 40 locations across the United States. This is great for when you are buying, but our nationwide network also allows us to serve you no matter where your travels take you.
How do I buy batteries through Best Carts?
We make it simple, affordable and convenient. Our batteries are available for purchase online 24/7. Rather than charge expensive fees, we offer our batteries available for pick-up via a will-call system through our distribution partner’s nationwide network of distribution branches.
(see map here for full listing:) https://www.bestcarts.net/pickup-locations/.
Once your order has been processed, you will receive an email with contact information for our partner’s nearest branch and then contact them to schedule pick-up.
Prices shown on our website are with an equal core exchange. You will need to bring your core batteries with you, or a core charge will be applied at time of pick up.
Our Louisville, KY branch does have weekly delivery routes down I-64 and I-65. These are clearly marked on our locations map. If you are picking up along a route, you will set up a day/time with the branch after purchasing. You will still need to supply your equal core batteries at time of pick up.
If you need help loading/unloading, the team members at the branch will be happy to assist you.
Hours for pick up are Monday-Friday from 8am-4pm.
Do you have these batteries in stock?
Distribution branches are generally well stocked with most common golf cart batteries. In the event that they are not in stock, they can normally have them in within 1-5 business days.
Do you ship batteries?
Golf cart batteries are very heavy and contain acid, making them difficult and expensive to ship. Instead, we offer our customers the opportunity to pick up their batteries at over 40 locations across the United States. For a full listing of pick up locations see the map on our home page.
Do I need to provide core batteries?
Our prices listed are with equal core exchange, meaning that you will be providing equal core batteries at time of pickup. If you do not have core batteries, a core charge will be applied at time of pickup. Current core charges are $30 per battery (this is subject to change without notice).
In order to get full core credit, you will need to bring in equal core batteries. If you do not have the original core batteries a core credit can be issued for other core batteries. The value will be determined based on the group core value of the batteries that you provide.
When can I pick up my batteries?
Pick up is available day of purchase. Hours vary slightly by location, but all branches are open Monday through Friday from 8-4. After checkout, you will receive an email confirmation with all the information that you will need to pick up your batteries at the nearest distribution branch.
Delivery route pickup
Our delivery route pick up is only available in Kentucky and allows customers to pick up on a scheduled weekly route along I-64 and I-65. After making your purchase, you will coordinate pick up with our distributor on their next delivery day to that area. You will need to supply equal core exchange batteries at time of pick up or pay the distributor a core charge in advance of pick up. They will not deliver to your residence, you must meet them at their nearest stop or at the nearest interchange. It is necessary that you are there in advance of the driver as they are on a tightly scheduled route and can not hold up other deliveries to wait. If you are unable to personally meet them let them know in advance that you will have someone else picking them up in your place.
*Delivery route pickup is only available for a minimum of a full set of batteries (six 6V, six 8V, or four 12V).
Proper maintenance and care of batteries?
How do I know what voltage batteries I need?
Count the number of watering caps on each battery. Each cap is a cell and each cell is equal to 2V (example 3 caps=6V). Most golf carts are 36V or 48V. 36V carts are normally made up of a series of six 6V batteries while 48V carts can be comprised of four 12V batteries or six 8V batteries.
How far can I ride on a single charge?
Golf cart batteries use a universal measurement called amp hours to determine the length of run time that a battery can provide on a single charge. It is nearly impossible to provide a specific distance as there are many variables such as tire size, weight, terrain and even driving style. The higher the amp hour rating the longer you can run per charge.
What kind of warranty do the batteries come with?
Our batteries come with a free replacement warranty through our distributor. This means that you will not have to pay any costly pro-rates in the event that there was a manufacturer defect. Our US125 and US145 have an 18-month warranty. Our other US Battery, Trojan and all Centennial models come with a 24-month warranty.
Like all battery manufacturers, the warranties cover manufacturer defects only. They will not cover damage resulting from improper installation or failure to properly maintain your batteries. Some of the most common forms of this are broken posts from over-torquing, melted posts from loose terminal connections, failure to maintain proper water levels, freezing resulting from failure to charge batteries in the winter and case damage.
In the event that you have a warranty claim, contact us and we will make arrangements to have the battery inspected and replaced at the nearest distribution branch.
Do you offer discounts on bulk orders?
We do offer discounts if buying by the pallet (minimum of thirty-six 12V or forty-eight 6V/8V).
Please call for pricing and details.
Order cancellation and return policy
Orders cancelled by the customer prior to pick up are subject to a 10% restocking fee. We are not able to accept returns after the customer has taken possession of the batteries.